Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: August 12, 2026

This Privacy Policy describes how Virtual Professional Service Solutions ("VPSS", "we", "us", or "our") collects, uses, and protects your personal information when you visit myvpss.com (the "Website") or engage with our services. By using our Website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you interact with our Website or inquire about our services, we may collect information such as:

  • Full name and email address
  • Phone number
  • Company name and business details
  • Any information you voluntarily provide through forms, emails, or calls

Usage Data

We automatically collect certain technical data when you visit our Website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data helps us understand how our Website is used and how we can improve it.

Cookies

We use cookies and similar tracking technologies to improve your experience on our Website. Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies, though some features of the Website may not function properly without them. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide our services
  • To communicate with you about your account, service updates, and relevant information
  • To improve and maintain our Website and services
  • To send marketing communications (you may opt out at any time)
  • To comply with legal obligations
  • To protect the security and integrity of our business

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We work with third-party vendors who help us operate our Website and deliver services (e.g., analytics, email, payment processing). These providers are bound by confidentiality obligations.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
  • Business Transfers: If VPSS is involved in a merger or acquisition, your information may be transferred as part of that process.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for shorter periods unless required for security or service improvement purposes.

5. Security of Your Information

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data where there is no legitimate reason for us to continue processing it.
  • Right to Object: Object to processing of your personal data for certain purposes, including direct marketing.
  • Right to Data Portability: Request that we transfer your data to another organization or directly to you.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request as promptly as possible.

8. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: Where you have given clear consent for us to process your data for a specific purpose.
  • Contract Performance: Where processing is necessary to fulfill a contract with you.
  • Legal Obligation: Where we are required to process data to comply with applicable law.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests and does not override your rights.

If you are in the EEA and have concerns about how we handle your data, you have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our Website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: