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VPSS provides a wide range of virtual services including executive admin support, customer service, real estate VA, medical VA, marketing and branding, cold calling and lead generation, accounting and bookkeeping, web development and design, call center, data entry, and specialized talent acquisition. We tailor our services to suit your specific business needs.

Our VAs have experience across a range of industries including real estate (self storage, commercial retail, residential, property management), healthcare and dental, finance, legal, e-commerce, marketing, and more. Whatever your sector, we can find the right professional to support your business.

Yes. We offer full-time, part-time, and project-based engagement options. We understand that different businesses have different requirements, and we're happy to accommodate whatever works best for you.

Absolutely. Our services are fully scalable. You can start with one VA and add more as your business grows, or reduce hours and team size when needed. We move with you at every stage.

It starts with a discovery call to understand your business needs. From there, our recruitment team vets and shortlists the best-fit candidates. You'll interview the shortlisted candidates and choose who you want to work with. We then handle onboarding, management, time tracking, and payroll — everything from day one.

The timeline varies depending on the role and specific requirements. In most cases, the process from initial discovery call to onboarding can be completed within a few days to two weeks. We move as fast as we can without compromising on quality.

All our VAs are thoroughly vetted and prepared for their roles before placement. If you have specific training requirements or onboarding materials, we facilitate the process to make sure your VA is aligned with your business from day one.

Our VAs can work in various time zones depending on your business needs. We offer flexible scheduling to ensure you have the right support regardless of where your business is located. Most of our current clients are US-based, and our VAs are comfortable working US hours.

We have strict quality assurance protocols including regular performance reviews and dedicated account management through our custom-built operations platform. We also prioritize data security — all VAs sign NDAs and confidentiality agreements, and we implement robust measures to protect your sensitive information.

We use dedicated time-tracking tools to monitor your VA's hours, tasks, and attendance. You'll have visibility through our operations platform and receive regular reports so you always know what's happening — without micromanaging.

Client satisfaction is our priority. If you're not happy with your assigned VA, we offer a free replacement guarantee. We'll work with you to find a better match at no additional cost — no disruption, no starting over alone.

A Virtual Professional is a skilled remote worker who supports your business with various tasks — just like an in-house employee, but without the overhead costs of office space, equipment, benefits, or full-time salaries. Our VAs are experts in their fields, ready to integrate with your team and start delivering from day one.

Our pricing depends on the service, role, and hours required. We offer competitive rates that help you save significantly compared to hiring locally. Contact us for a tailored quote based on your specific needs — we're transparent with our pricing and there are no hidden fees.

We make the payment process simple and straightforward. You'll receive an invoice via Payoneer, which allows for easy and secure transactions. Payment schedules are agreed upon during onboarding.

Getting started is simple. Book a free discovery call with our team and we'll discuss your business requirements, goals, and the type of VA support you need. From there, we guide you through the entire process — from candidate selection to onboarding and beyond.